Sales & sales support
Inside and field sales, sales managers, assistants and back-office teams who support the quotation process.
All training
Essential Academy · SalesFollow up on quotations.
Follow up on quotations.
Make it count.
Many quotations are written but never followed up consistently. This training shows how to build a clear follow-up process that works in everyday business.
1.5 days of training
€2,699 excluding VAT
Who is this training for?
Business leaders
Business leaders who want to improve their quotation processes.
Does any of this sound familiar?
Illustrative situations from quotation follow-up.
The quotation is out. Then nothing happens.
A quotation is sent, but nobody hears back.
“We will call you in two weeks.”
A standard phrase without a firm appointment.
The email must have been overlooked.
A follow-up email gets lost in the inbox.
“We are too expensive.”
Price is assumed to be the reason, without checking.
What is quotation follow-up?
Follow-up is part of sales. It takes a process.
Quotation follow-up starts when the requirements are clarified, before the quotation is sent. It includes customer prioritisation, firm dates, the right channel and a clear process that the whole team follows.
Four learning steps
- 01
Prioritise customers
Group A, B and C customers by potential, contribution margin and payment behaviour. Who calls whom?
- 02
Agree follow-up dates
Agree a follow-up date while clarifying the quotation, rather than relying on a standard phrase.
- 03
Choose the channel
Why a phone call is more effective than an email and how to prepare for it.
- 04
Clarify objections and budget
Clarify the budget, decision-making group and competition early, rather than finding out after a rejection.
Practice at the centre
Input. Reflection. Discussion. Practice. Transfer.
Participants analyse their own quotation processes. They practise calls and handling objections in realistic conversations. The approach is practical rather than theoretical.
- 01Input
- 02Reflection
- 03Discussion
- 04Practice
- 05Transfer
Your quotation process
Follow up with a plan
Questions to analyse your process
- Who does what, and when?
- Which channel works?
- How do we recognise success?
Quotation follow-up at a glance
1.5 days of training
€2,699
Total price for 1.5 days of training, excluding VAT.
Discuss your training needsReady to turn quotations into orders?
Let us explore how a follow-up process can fit your team and your customers.