Telephone training
Understand customers. Make conversations count.
For service and sales teams who support customers on the phone, recognise opportunities and want to make their sales conversations count.
2 days
Discover this trainingEssential Academy
Empower people. Improve performance.
Practical training for service, sales and collaboration. Turn knowledge into concrete improvements in everyday work.
Essential Academy
Our training portfolio
The right approach for your people and their everyday work.
DISC training
Understand differences. Communicate more consciously.
For sales and customer service, managers, employees and teams.
1 day
Discover this trainingIn preparation
Trade fair training
Details will follow once the programme has been approved.
Quotation follow-up
Professional, customer-focused follow-up on quotations.
1.5 days
Discover this trainingIn preparation
Sales training
Details will follow once the programme has been approved.
Training that makes its way into everyday work.
24 years of consulting and training experience, according to Essential’s company profile. We connect practical skills development with an understanding of your business challenges.
Practical relevance
Specific conversation scenarios instead of abstract theory.
Everyday application
Learning connects directly to participants’ own work.
Training and consulting
Skills development goes hand in hand with a view of your processes.
Your needs come first
Real challenges set the direction.
Build lasting skills
Reflection and development support application at work.
Business value
Clarity and practical implementation with the aim of improving performance.
